Patient Medical Records
Northwest Medical Center's Health Information Department (Medical Records) creates, maintains and protects patient medical records. The Medical Record staff works diligently by completing "Release of Information" requests for patients and providing accurate medical chart information for insurance payments, while protecting private patient information.
Medical Release of Information
The process for requesting a patient's medical records includes obtaining a medical release of information authorization that is signed and dated by the patient. Please print and complete the Authorization For Release of Protected Health Information.
Upon completion, you may fax, mail, or personally deliver your Authorization to the Health Information Management (HIM) Department at Northwest Medical Center.
In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver's license, military I.D. or state I.D.), and a telephone number when picking up these records. Per Alabama statute, there may be a charge for providing the copy.
Please allow 2-3 business days for us to process your request and feel free to contact us with any questions.
Northwest Medical Center
1530 U.S. Highway 43
Winfield, AL 35594
Office Hours: Monday through Friday (except holidays) from 7:00 a.m. to 4:30 p.m.
Medical Records FAQs:
Q: Can my spouse get my medical records without my authorization?
A: No, records may only be released to your spouse if they have an authorization, signed by you or your legal representative that specifies that your medical records may be released to that particular individual. Medical records will not be released without an authorization except for continued patient care directly to a physician's office or healthcare facility or in the event of a medical emergency.
Q: How can I get the medical records of a deceased relative?
A: Only the Personal Representative of the Estate of the deceased individual can authorize the medical records of the deceased. The Personal Representative fills a role similar to that of the Executor and is the title now commonly used. The Personal Representative has to be appointed by the Probate Court and bring documentation proving the appointment before records will be released. Items such as Power of Attorney, Durable Power of Attorney, or designation as decision-maker in an Advance Directive are no longer valid after the death of the patient. Also, we cannot accept copies of Wills or Trust documents naming potential Personal Representatives; they must be formally appointed by the court before we can accept their authority.
Records on deceased persons can be sent directly to life insurance companies for purposes of payment of benefits.
Q: Can someone else pick up my medical records for me?
A: Yes, but only if the signed authorization form specifies that they may be released to that person. If there is a chance that someone else might pick them up for you, list them as the receiving party, along with yourself, on the authorization. If we can confirm your signature and the identity of the receiving individual, we will release your records to that person.