I would like to recommend Brenda Downs, Admission Manager, to receive the High 5 Star recognition. On a typical day, Brenda arrives to our Admitting Department no later than 6:00 a.m., and always works at least 10 hours, sometimes longer if her folks need her.
During the recent Patient Access upgrade, Brenda worked countless hours helping her staff with the upgrade issues, staying one night until 10:00 p.m. She is one of the most dedicated and hardest-working women that I have ever been privileged to work with.
She has an outstanding work ethic and her staff can always depend on her to be there. She checks in with staff on weekends, comes in when they get in a bind and she insists that they call her for any issue, even if it's in the middle of the night.
I consider it an honor to work with her and I admire how her department runs seemingly flawless. We can always depend on her to step up and take care of business and her department. I would like to recommend her on her dedication, work ethic and her outstanding customer service to our patients."
Shown are (L - R) CEO, Bob Henger, Brenda Downs, Christina Burgess, Director, Business Office Services
--Christina Burgess, Director, Business Office Services
Many from our area remember the wonderful gift shop that was once open at Northwest Medical Center. We are proud to announce that the gift shop has returned and is open for business, just off the main lobby in our hospital.
Our gift shop is staffed by volunteers and all proceeds from sales will go toward the hospital's operations. The gift shop will be open Monday - Friday from 9:00 a.m. until 3:00 p.m. for community visitors, patients & families as well as our employees. It's not just a hospital gift shop, but a place where joy and happiness are spread to our employees & vistors through the volunteers and the gift shop's uniqueness in gifts and service.
Thank you to Jan Henger for taking on the challenge of getting the gift shop back up and running as well as getting it stocked with all types of special items. Be sure to visit the gift shop soon!
The "High 5 Star" award is given to Northwest Medical Center employees who go above and beyond their regular duties to provide exceptional service at our hospital. These employees exhibit the "High 5" values of competency, courtesy, compassion, teamwork and dedication in the performance of their duties. We are certainly proud of these employees and value their contribution to our organization.
David Rubley, NP
CEO Bob Henger nominated David Rubley, the Nurse Practitioner in our Sulligent Medical Clinic for "High 5" recognition. Mr. Henger stated, "Last week I was walking through the emergency department when I came upon David Rubley standing beside a distressed patient that had just arrived by ambulance. The patient had come to our hospital from the clinic in sulligent. I later learned that David was so concerned about his patient who was having heart issues that he called the ambulance and accompanied the patient to our Emergency Department. This is a great example of what the "High 5" award is meant to recognize; employees who go way beyond what is expected in their normal job performance. We're proud to have David as part of our team."
Kourtney Sanders joined the houskeeping stafff at Northwest in April of this year. Hospital CEO Bob Henger stated, "It's unusual when an employee from another department notices the exemplary service of an employee in a difficult job. Since returning to Northwest, I have heard numerous employees and department managers comment on what a wonderful job one of our newst employees is performing."
The floors throughout the hospital are shining bright because of Kourtney's excellent work. He is a great addition to our houskeeping staff and displays a wonderful attitude in his job performance. Michael Sanford, EVS Supervisor, is shown presenting his award.
EVS Supervisor Michael Sanford recommended Brittnee Smith.
"I wanted to put the spotlight on one of our employees, Brittnee Smith. Brittnee works in our housekeeping department on the evening shift. Recently Brittnee has been asked to take on more than her normal day to day routine with the added responsibility of cleaning the new Primary Care Clinic two days per week. One of those days just happens to be the same day as eye surgery is performed on second floor. This is a very hectic day because the rooms on second floor are being turned over by the surgeons faster than the two evening shift housekeepers can get them cleaned but she took it on anyway. With a smile Brittnee said, "We'll manage!"
Brittnee will also come in and work for others on short notice when someone calls in. I was recently approached by a night shift House Supervisor and was told that Brittnee would go out of her way to help on the floor with anything that she can do. The supervisor also said that she was a huge help to them very recently by answering the phone at the nurse's station and delivering items to patients for the nurses when they were extremely busy.
We need more people like Brittnee who are willing to help wherever they can and go the extra mile for patient care and satisfaction. I just thought that Brittnee needed to be recognized for all her hard work and dedication to Northwest Medical Center."
The Winfield Hospital had its official opening in 1949 and since that time has been serving the primary health care needs of Marion, Fayette, Lamar, Walker and Winston Counties.
In this modern era, Northwest Medical Center has added many specialized services reaching beyond our primary service area into a regional service facility. A modern, well-equipped replacement hospital was built in 1998 and compliments the quality of our Medical Staff and patient care.
Digital mammography can detect early-stage breast cancer.
If you're a woman 40 years of age or older, you should have a mammogram every year.
Schedule your mammogram today by calling us at (205) 487-7748. (A physician's order is required).
In the fairy tale "The Princess and the Pea," the heroine cannot sleep because she can feel a very small lump, even though it's covered by dozens of mattresses.
In real life, we are not that lucky. By the time we can feel a lump in our own breasts, a cancerous tumor could possibly have grown larger and spread beyond the breast into other areas of our bodies.
The process for requesting a patient's medical records includes obtaining a medical release of information authorization that is signed and dated by the patient.