By Bob Henger, CEO Northwest Medical Center
Since taking on the responsibility of CEO at Northwest Medical Center in July, with the support of our entire staff, we have made steady progress in minimizing patient complaints and improving the care and service we provide to our patients. I personally investigate every patient complaint brought to our attention. We fully investigate the concern or complaint and report back to the individual with our findings. If our service is not what it should be, we also communicate any corrective actions we put in place to fix the problem and prevent future occurences.
What I have found most damaging, defenseless and difficult to overcome is the hyper-escalating culture in which one person utilizes social media to voice their complaints before attempting to resolve the issue with us directly. This has a considerable negative effect on our hospital's reputation.
Lung cancer is the deadliest form of cancer in the U.S. But mortality rates have been falling for decades, driven by medical advances and historic decreases in cigarette smoking. The benefits, however, have not been shared equally. What was historically a men’s disease is now disproportionately affecting women. A 2018 study in the New England Journal of Medicine showed that rates of lung-cancer incidence actually rose over the past 20 years among women born around either 1950 or 1960; in younger women, diagnoses fell, but not as much as among men.
By Amanda Godsey, FNP-C
Let's acknowledge how difficult it can be as health care providers to explain diabetes to a patient and for the patient to comprehend all the information they need to know regarding diabetes once diagnosed in just one office visit.
Now, I understand we can bring them back to the office for follow-up visits as much as possible and refer them to a nutritionist to help educate them better about their diet. We have all done this in providing patient care for our diabetic patients. But what we really need to do is educate people about how to prevent this dreaded disease and all the problems it brings with it.
First, what is diabetes? There are two types of diabetes that we commonly diagnose - Type 1 and Type 2. Type 1 we have no control over. It involves the body's inability to produce insulin. Patients with type 1 will require insulin injections or an insulin pump throughout their lifetime. Type 1 is typically diagnosed early in life.
Type 2 diabetes can be prevented, and when diagnosed, we can have control over it in many cases. Type 2 can be managed by diet, exercise and may, or may not require insulin. In many cases oral medications are required if the condition cannot be controlled by diet and lifestyle changes alone.
The Winfield Hospital had its official opening in 1949 and since that time has been serving the primary health care needs of Marion, Fayette, Lamar, Walker and Winston Counties.
In this modern era, Northwest Medical Center has added many specialized services reaching beyond our primary service area into a regional service facility. A modern, well-equipped replacement hospital was built in 1998 and compliments the quality of our Medical Staff and patient care.
Digital mammography can detect early-stage breast cancer.
If you're a woman 40 years of age or older, you should have a mammogram every year.
Schedule your mammogram today by calling us at (205) 487-7748. (A physician's order is required).
In the fairy tale "The Princess and the Pea," the heroine cannot sleep because she can feel a very small lump, even though it's covered by dozens of mattresses.
In real life, we are not that lucky. By the time we can feel a lump in our own breasts, a cancerous tumor could possibly have grown larger and spread beyond the breast into other areas of our bodies.
The process for requesting a patient's medical records includes obtaining a medical release of information authorization that is signed and dated by the patient.