We Are Hiring!

Northwest Medical Center is happy to announce that we will be bringing our Business Office operations back inhouse this Fall! With this welcomed change comes new job openings. We are currently looking for well-qualified, dependable individuals, with medical billing and collections experience preferred.

We will be interviewing for the following positions during the month of August:

• Medicare Collector – Medical Billing/Collections experience required
• Blue Cross/Medicaid Collector – Medical Billing/Collections experience preferred
• Commercial Collector – Medical Billing/Collections experience preferred
• A/R Support Clerk/Posting Specialist – Medical Billing/Collections experience preferred

NWMC is committed to providing an excellent patient experience from the time a patient arrives, throughout their care, and through the entire billing process. We feel this change will best suit our friends, neighbors, and our community. If you are interested in applying for any of these positions, please click here!.

Surgery Team Excels in Patient Satisfaction Survey

Within a short time after having a procedure done by our Surgery Team, patients are contacted by an independent survey comapany that asks a series of questions about the care received by the patient while in our hospital. We want to know how our patients feel about the service we provide, where we excel and also where we need improvement. This survey information also tells how we stack up against other hospitals and the industry as a whole.

For the second quarter of 2019, Northwest Medical Center is proud to recognize our Surgery Team for achieving an overall rating of 97.14%, which is better than 90% of the hospitals included in the survey. Congratulations to our Surgery Team! We are proud of each of you!

(Based on Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. CAHPS is a series of patient surveys rating health care experiences in the US.)

NWMC Honors Ms. Betty Marchbanks as She Retires

On July 23, 2019 Northwest Medical Center employees honored Ms. Betty Marchbanks for her years of service to Northwest Medical Center. Ms. Betty joined Northwest Medical Center on July 15, 2006 and retires at 72 years young.

Ms. Betty has 7 children (5 girls and 2 boys) along with 16 grandchildren and 16+ great-grands.

She has been exceptionally dedicated to Northwest Medical Center and definitely keeps all of us in line. She takes excellent care of our patients and loves her family and her work family dearly.

When asked for words to describe Ms. Betty, her co-workers offered the following:

Spiritual
Delightful
Generous
Humble
Loving
Kind
Compassionate
Precious
Stern
Mother to all
Sweet
Role Model

Ms. Betty is an exceptional employee. She is dependable, loyal and very valuable. 3rd floor patients as well as staff will miss her tremendously. When she retires, she plans to travel to see her family and enjoy spending time with them. Her first trip will start the week after retirement. We thank you for your service to Northwest and we love you Ms. Betty!