We are here for you now, as always - with open doors and a commitment to keeping you safe
Our doctors, nurses and care teams at Northwest Medical Center are here with you - we've been here the whole time. The extraordinary measures that helped reduce the spread of coronavirus (COVID-19) here in Alabama were put in place to ensure you, our caregivers and our communities were safe and protected. Our doors have remained open to our patients who have needed us urgently, while we made the difficult decision to postpone care for others.
Compassionate care means safe care
At Northwest Medical Center, your health and safety are our priority while you're receiving care with us. We know you might have concerns about returning to a doctor's office or having surgery at a hospital. Rest assured that our facilities - hospital, emergency department, clinics and offices - continue to implement safety precautions to minimize the exposure risks related to coronavirus (COVID-19). From screening our associates to rigorous cleaning and disinfecting procedures, we are balancing care with caution.
We are here for you - and we're not going anywhere
We know this has been a difficult time to take care of your health. Northwest Medical Center won't stop working to keep our community healthy while continuing to care for those who need us most. Now and always, Northwest Medical Center is here with exceptional care, close to home.
Hospitals and health care professionals across the nation are in distress due to the financial and emotional impact of COVID-19. Rural hospitals are especially impacted due to the loss of income from clinics, doctors’ visits, and elective procedures. Expenses continue at the same rate while revenues have plummeted. The financial impact to our hospital and other rural hospitals across the nation will not end at the conclusion of this pandemic.
Despite these challenges, Northwest Medical Center is dedicated to survival. We plan to be here to serve Brilliant, Guin, Gu-Win, Sulligent, Glen Allen, Winfield and our three-county area for many years to come. We are devoted to maintaining our staff, clinics, and services intact and plan to emerge from this crisis in a better position for future growth and development.
To ensure our longevity, we are reviewing all state and government opportunities including the accelerated Medicare Payment Program for acute care hospitals, Paycheck Protection Program, and possibly USDA grants and loans. As opportunities present, we plan to pursue them.
To our State Representative and our Congressman, to community patrons that provide supplies and support for our hospital and community: Thank You! Special thanks to all First Responders in our communities working together on this common mission. Medical-Surgical, ICU, ED nurses and respiratory therapists: Thank You! Nothing could be accomplished without the many support people inside and outside of the hospital going above and beyond to ensure continual supplies are here to meet daily operational needs: Thank You! Special thanks to all our physicians, Nurse Practitioners and clinics that continue to serve on the front lines. From all of us at Northwest Medical Center, we thank you for all you are doing to provide for and support the hospital!
Michael Windham, CEO
Northwest Medical Center provides services at the main hospital campus, satellite clinics and professional office buildings. Providing a wide range of services that focus on the needs of your patients is our primary objective. However, we realize that there are some concerns shared by physicians who make referrals. One of these is ease-of-access. Physicians and their office staff want to experience and know that referrals can be handled efficiently and quickly.
At Northwest Medical Center we strive to assure that the admission or the transfer process of your patient is smooth and hassle free. The ultimate response is to ensure efficient patient handoff, with timely return back to the community for continued care management by the referring physician.
Our ongoing commitment to quality improvement means that we strive to support our referring physicians with dependable, efficient and timely service.
We hope your experience is always complaint free, but if you have any concerns about our service, please call my office at 205-487-7555.
Michael D. Windham, MBA, FACHE
Chief Executive Officer