The "High 5 Star" award is given to Northwest Medical Center employees who go above and beyond their regular duties to provide exceptional service at our hospital. These employees exhibit the "High 5" values of competency, courtesy, compassion, teamwork and dedication in the performance of their duties. We are certainly proud of these employees and value their contribution to our organization.
David Rubley, NP
CEO Bob Henger nominated David Rubley, the Nurse Practitioner in our Sulligent Medical Clinic for "High 5" recognition. Mr. Henger stated, "Last week I was walking through the emergency department when I came upon David Rubley standing beside a distressed patient that had just arrived by ambulance. The patient had come to our hospital from the clinic in sulligent. I later learned that David was so concerned about his patient who was having heart issues that he called the ambulance and accompanied the patient to our Emergency Department. This is a great example of what the "High 5" award is meant to recognize; employees who go way beyond what is expected in their normal job performance. We're proud to have David as part of our team."
Kourtney Sanders joined the houskeeping stafff at Northwest in April of this year. Hospital CEO Bob Henger stated, "It's unusual when an employee from another department notices the exemplary service of an employee in a difficult job. Since returning to Northwest, I have heard numerous employees and department managers comment on what a wonderful job one of our newst employees is performing."
The floors throughout the hospital are shining bright because of Kourtney's excellent work. He is a great addition to our houskeeping staff and displays a wonderful attitude in his job performance. Michael Sanford, EVS Supervisor, is shown presenting his award.
EVS Supervisor Michael Sanford recommended Brittnee Smith.
"I wanted to put the spotlight on one of our employees, Brittnee Smith. Brittnee works in our housekeeping department on the evening shift. Recently Brittnee has been asked to take on more than her normal day to day routine with the added responsibility of cleaning the new Primary Care Clinic two days per week. One of those days just happens to be the same day as eye surgery is performed on second floor. This is a very hectic day because the rooms on second floor are being turned over by the surgeons faster than the two evening shift housekeepers can get them cleaned but she took it on anyway. With a smile Brittnee said, "We'll manage!"
Brittnee will also come in and work for others on short notice when someone calls in. I was recently approached by a night shift House Supervisor and was told that Brittnee would go out of her way to help on the floor with anything that she can do. The supervisor also said that she was a huge help to them very recently by answering the phone at the nurse's station and delivering items to patients for the nurses when they were extremely busy.
We need more people like Brittnee who are willing to help wherever they can and go the extra mile for patient care and satisfaction. I just thought that Brittnee needed to be recognized for all her hard work and dedication to Northwest Medical Center."