I would like to recommend Brenda Downs, Admission Manager, to receive the High 5 Star recognition. On a typical day, Brenda arrives to our Admitting Department no later than 6:00 a.m., and always works at least 10 hours, sometimes longer if her folks need her.
During the recent Patient Access upgrade, Brenda worked countless hours helping her staff with the upgrade issues, staying one night until 10:00 p.m. She is one of the most dedicated and hardest-working women that I have ever been privileged to work with.
She has an outstanding work ethic and her staff can always depend on her to be there. She checks in with staff on weekends, comes in when they get in a bind and she insists that they call her for any issue, even if it's in the middle of the night.
I consider it an honor to work with her and I admire how her department runs seemingly flawless. We can always depend on her to step up and take care of business and her department. I would like to recommend her on her dedication, work ethic and her outstanding customer service to our patients."
Shown are (L - R) CEO, Bob Henger, Brenda Downs, Christina Burgess, Director, Business Office Services
--Christina Burgess, Director, Business Office Services